We strive to make our product listings as accurate and detailed as possible. All orders undergo multi-layer quality checks before dispatch to ensure they reach you in perfect condition.

Exchange Eligibility:

Exchanges are available only for orders within India.

Condition: Items must be unused, unwashed, and unworn. They should be returned with all original packaging and tags, which shall be checked by our pick up team.

Exclusions:  We do not accept exchange requests based on color differences or fabric material variations.

Exchange Process:

Request Submission: Contact us within 48 hours of delivery via email at supportdoi@designofindia.com or call +91-8878888773. 

Pickup: Pick up shall be scheduled within 2-3 days after receiving the exchange request from you.

Quality Inspection and Dispatch: After receiving and inspecting the returned product, we will dispatch the new size within 7-10 working days. Only one exchange per order is allowed. If the requested size is unavailable, a credit note will be issued for the total amount of the item(s), valid for 90 days.

CANCELLATION POLICY

Customer Cancellations:

Prepaid and COD Orders: You can cancel orders within 24 hours of placement. For prepaid orders, we can issue a credit note or replace the item with another product of equal value.

Request Method: Email us at supportdoi@designofindia.com or call +91-8878888773.

DOI Cancellations:

Reasons: We may cancel orders due to unavailability of materials, incorrect listings, or suspected fraudulent activities.

Refunds: For prepaid orders canceled by us, the full amount will be refunded to the registered bank account. Customers will be notified via email.

REFUND POLICY

No Returns or Refunds: We do not offer returns or refunds once products are sold and delivered.